Abdul Rehman

About Me

Building Reliable Infrastructure, At Scale

I'm Abdul Rehman, a DevOps Engineer and IT Operations Manager with 3+ years of hands-on experience at InvoZone, managing a 500+ user technical environment from the ground up.

My work sits at the intersection of infrastructure engineering, automation, and IT operations. I don't just keep systems running — I modernize and automate them so teams can move faster with fewer bottlenecks.

Whether it's virtualizing a server room, building monitoring pipelines, automating Google Workspace onboarding, or designing a multi-floor office network — I bring a full-stack IT mindset to every challenge.

⚡

                Automation-first
                Reduced manual account handling by 80% with Zapier + Stripe + HubSpot integration
              

🖥️

                Infrastructure at scale
                Virtualized server racks (Proxmox, VMware) cutting physical server dependency by 40%
              

🌐

                Enterprise networking
                Designed 3-floor office network for 500+ users with MikroTik, Cisco, UniFi & VLANs
              

Abdul Rehman

DevOps & IT Operations

Lahore, Pakistan

rehman.akram0295@gmail.com

03244409123

linkedin.com/in/abdul-rehman-97a847194

Open to freelance & full-time roles

What I Offer

Services & Expertise

Whether you need infrastructure engineering, automation, or end-to-end IT operations — I deliver reliable, scalable solutions.

Infrastructure & Virtualization

Design and deploy virtualized server environments using Proxmox, VMware, and Hyper-V. Server rack setup, VM lifecycle management, and scalable staging environments.

Proxmox
VMware
Hyper-V
pfSense

Most Requested

DevOps & Cloud Engineering

CI/CD pipelines, Docker containerization, AWS administration (EC2, S3, IAM, CloudWatch), Linux server management, and dev/test environment deployment.

AWS
Docker
Linux
Nginx
PM2

Workflow Automation

Automate repetitive IT processes using Zapier, Python scripting, and Shell automation. Integrate SaaS tools (Stripe, HubSpot, Google Workspace) for seamless operations.

Zapier
Python
Shell
Google Workspace

Network Infrastructure

Enterprise network design with MikroTik, Cisco switches, UniFi APs, and VLAN segmentation. QoS, bandwidth prioritization, and VPN deployment for secure remote access.

MikroTik
Cisco
UniFi
VLANs
OpenVPN

Monitoring & Observability

Build centralized monitoring stacks with Zabbix and Grafana. Log management, alerting pipelines, and CloudWatch dashboards for full operational visibility.

Zabbix
Grafana
CloudWatch

IT Security & VPN

Secure in-house VPN deployment (OpenVPN, pfSense), firewall configuration, AD/DHCP/DNS/Group Policy administration, and endpoint security for distributed teams.

OpenVPN
pfSense
Active Directory
Firewall

IT Helpdesk & End-User Support

First and second-line support for 500+ users covering hardware, software, connectivity, and account issues. Ticket management, SLA adherence, and remote troubleshooting with rapid resolution.

Helpdesk
Remote Support
Ticketing
SLA
Asset Management

Windows Server & Active Directory

Full Windows Server administration including Active Directory, Group Policy, DHCP, DNS, and user/OU management. License management, domain controller setup, and directory synchronization.

Windows Server
Active Directory
Group Policy
DHCP/DNS
LDAP

Backup, DR & Business Continuity

Design and implement backup strategies with automated schedules, off-site replication, and disaster recovery plans. Recover critical systems rapidly with minimal downtime.

Veeam
Rsync
AWS S3
Snapshot Mgmt
DR Planning

Career

Work Experience

Associate DevOps Engineer & Manager IT

InvoZone

Jan 2023 – Present Current

Responsible for infrastructure, automation, networking, and end-user support for a 500+ user environment. Focused on reducing manual work, improving reliability, and enabling secure remote access.

80% Automated Google Workspace account lifecycle with Zapier, Stripe, and HubSpot — provisioned 500+ accounts and reduced manual account handling by 80%, cutting user setup time by 70%.
40% Designed and deployed virtualized infrastructure (Proxmox, VMware) — reduced physical server dependency by 40% and enabled scalable VM deployments.
500+ Planned and implemented office-wide network architecture (MikroTik, Cisco, UniFi, VLANs) for a 3-floor office supporting 500+ users with QoS optimization.
Built centralized monitoring with Zabbix, Grafana, and CloudWatch for full operational visibility and alerting.
Deployed secure in-house VPN (OpenVPN, MikroTik, pfSense) integrated with internal directory and firewall rules.
Managed AWS (EC2, S3, IAM, CloudWatch), Linux admin (Ubuntu, CentOS), and dev/test deployments (Docker, Nginx, PM2).
Provided Windows Server administration (AD, DHCP, DNS, Group Policy), endpoint support, IT asset management, and CCTV/biometric system maintenance.

Key Tools: Linux · Docker · Proxmox · VMware · AWS · Zabbix · Grafana · Zapier · Google Workspace · MikroTik · Cisco · UniFi · OpenVPN · pfSense · Nginx · Node.js · Python

IT Support Engineer — Freelance

Self-Employed / Multiple Clients

2021 – 2023

Provided IT support, network setup, and system administration services to small and medium businesses across Pakistan. Handled everything from hardware procurement to network design and cloud migrations.

Configured and deployed MikroTik and TP-Link routers, switches, and CCTV systems for 10+ clients.
Set up Windows Server environments with Active Directory, DHCP, and DNS for SME clients.
Migrated client data and email systems to Google Workspace and Microsoft 365.
Resolved 100+ hardware/software issues remotely and on-site with same-day turnaround.
Configured firewalls, VPNs, and network security policies for secure remote access.

Key Tools: MikroTik · Windows Server · Active Directory · Google Workspace · Microsoft 365 · TP-Link · CCTV · pfSense

Junior IT Technician

Local IT Services Company — Lahore

2020 – 2021

Entry-level IT technician role focused on hardware repair, network cabling, workstation setup, and first-line user support for corporate clients.

Assembled, configured, and deployed 50+ desktop and laptop workstations for corporate offices.
Ran structured network cabling and terminated RJ45 patch panels for LAN deployments.
Provided first-line support for Windows OS issues, printer connectivity, and software installations.
Assisted senior engineers with server room setup, rack mounting, and cable management.

Key Tools: Windows 10 · Office 365 · Network Cabling · Hardware Repair · Printers · LAN Setup

Portfolio

Key Projects

Real-world infrastructure and automation solutions I've built and deployed in production.

Workspace Account Lifecycle Automation

Built a fully automated onboarding/offboarding workflow using Zapier to manage Google Workspace accounts based on Stripe subscription events. Automatically provisioned accounts, sent credentials, assigned users to groups by plan, and synced with HubSpot CRM.

80%Less manual work

500+Accounts provisioned

ZapierGoogle WorkspaceStripeHubSpotGoogle Sheets

Virtualized Server Rack Deployment

Designed and deployed a fully virtualized infrastructure using Proxmox and VMware for internal departments. Implemented VMs for GSuite Sync, biometric attendance server, staging environments, and VPN. Enabled scalable deployment across the organization.

40%Server reduction

Multi-deptCoverage

ProxmoxVMwareUbuntu ServerpfSenseDell Server

Office-Wide Network Infrastructure

Planned and configured complete networking architecture for a 3-floor office with 500+ users. Installed MikroTik routers, Cisco switches, and UniFi APs for seamless coverage. Implemented VLANs, QoS, and bandwidth prioritization for internal and guest networks.

3Floors covered

500+Users served

MikroTikCiscoUniFiVLANsQoS

In-House VPN for Secure Remote Access

Deployed and configured a secure in-house VPN infrastructure enabling encrypted access to internal resources for remote employees. Integrated VPN authentication with internal user directory and configured firewall rules via MikroTik.

SecureEncrypted access

RemoteWork enabled

OpenVPNMikroTikUbuntu ServerpfSense

Dev & QA Environment Deployment

Set up isolated staging and QA environments using Docker and bare-metal VMs for web projects. Supported full-stack applications including Node.js, Python, and WordPress. Streamlined developer workflows and ensured stability in deployment cycles.

IsolatedEnvironments

Multi-stackSupport

DockerLinuxNode.jsPythonWordPressNginxPM2

Centralized Biometric & CCTV System

Integrated biometric attendance devices across multiple locations with centralized reporting. Installed and configured CCTV cameras with 24/7 remote monitoring. Enhanced workplace security and compliance tracking via VM-hosted management servers.

24/7Remote monitoring

Multi-siteCoverage

ZKTHikvisionNVRVMs

Zabbix & Grafana Monitoring Stack

Built a centralized monitoring solution covering 30+ servers, network devices, and services. Configured custom alerting rules, dashboards, and escalation policies. Integrated with email and Slack for real-time incident notifications.

30+Devices monitored

99%Alert accuracy

ZabbixGrafanaPrometheusLinuxSlack Alerts

AWS Cloud Infrastructure Setup

Provisioned and managed AWS cloud infrastructure for web application hosting. Configured EC2 instances, S3 buckets, IAM roles/policies, CloudWatch alarms, Load Balancers, and Route 53 DNS. Implemented cost-optimization strategies reducing monthly spend.

30%Cost reduction

99.9%Uptime achieved

AWS EC2S3IAMCloudWatchRoute 53ALB

Active Directory & Group Policy Rollout

Designed and deployed a full Active Directory domain for a 200+ user organization. Created OU structure, security groups, and Group Policy Objects (GPOs) for software deployment, password policies, drive mapping, and endpoint lockdown.

200+Users managed

50%Faster onboarding

Active DirectoryWindows ServerGPODHCPDNS

CI/CD Pipeline for Web Deployment

Set up an automated CI/CD pipeline for a Node.js web application using GitHub Actions. Dockerized the application, configured automated testing, staging deployment, and production release with zero-downtime blue-green deployments on AWS EC2.

0Downtime deploys

5xFaster releases

GitHub ActionsDockerAWS EC2Node.jsNginxCI/CD

DevOps Engineer & IT Operations Manager

Building Reliable Infrastructure, At Scale

Services & Expertise

Infrastructure & Virtualization

DevOps & Cloud Engineering

Workflow Automation

Network Infrastructure

Monitoring & Observability

IT Security & VPN

IT Helpdesk & End-User Support

Windows Server & Active Directory

Backup, DR & Business Continuity

Work Experience

Associate DevOps Engineer & Manager IT

IT Support Engineer — Freelance

Junior IT Technician

Key Projects

Workspace Account Lifecycle Automation

Virtualized Server Rack Deployment

Office-Wide Network Infrastructure

In-House VPN for Secure Remote Access

Dev & QA Environment Deployment

Centralized Biometric & CCTV System

Zabbix & Grafana Monitoring Stack

AWS Cloud Infrastructure Setup

Active Directory & Group Policy Rollout

CI/CD Pipeline for Web Deployment

Skills & Technologies

Linux & Systems

Cloud & DevOps

Virtualization

Networking

Monitoring & Automation

Security & Support

Education

BS Information Technology

FSc Pre-Engineering

Certifications

Why work with me?

Let's Build Something Together